Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://www.palsweets.com (“Website”), including the related mobile site and mobile application (hereinafter referred to as the “Platform”).

The Platform is owned and operated by Pal Sweets, having its place of business at Pal Dairy & Sweet Shop, Randhawa Road, Deep Nagar, Garden Colony, Kharar, Punjab 140301 (hereinafter referred to as “Platform Owner”, “we”, “us”, or “our”).

Acceptance of Terms

Your use of the Platform and the services, products, and tools made available through it are governed by these Terms and Conditions (“Terms of Use”), along with the applicable policies which are incorporated herein by reference.

By accessing, browsing, or using the Platform in any manner, you agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, please do not use the Platform.

Definitions

For the purpose of these Terms of Use, wherever the context so requires:

  • “You”, “Your”, or “User” shall mean any natural or legal person who accesses or uses the Platform.
  • “Services” shall mean the sale and delivery of sweets, snacks, food items, and any related services offered through the Platform.

User Responsibilities

  • You agree to provide true, accurate, and complete information during registration or while placing an order.
  • You are solely responsible for maintaining the confidentiality of your account details and for all activities carried out under your account.
  • Any misuse of the Platform through your account shall be your sole responsibility.

Product Information & Disclaimer

  • While we strive to provide accurate descriptions, images, and pricing of our products, Pal Sweets does not guarantee that all information on the Platform is error-free, complete, or current.
  • Images of products are for illustration purposes only. Actual products may vary slightly in appearance, packaging, or quantity.
  • The taste, texture, and shelf life of sweets may vary due to natural ingredients and preparation methods.

Risk & Limitation of Liability

  • Your use of the Platform and Services is entirely at your own risk and discretion.
  • In no event shall the Platform Owner be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
  • The maximum liability of the Platform Owner shall not exceed the amount paid by you for the specific order or ₹100 (Rupees One Hundred), whichever is lower.

Intellectual Property Rights

All content on the Platform, including but not limited to text, images, logos, graphics, design, layout, and look & feel, is the exclusive property of Pal Sweets and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content may result in legal action.

Prohibited Use

You agree not to use the Platform or Services for any purpose that is:

  • Unlawful or illegal under Indian law
  • In violation of these Terms
  • Harmful, fraudulent, or misleading in any manner

Third-Party Links

The Platform may contain links to third-party websites for additional information or services. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

Payments & Transactions

  • By placing an order, you enter into a legally binding contract with the Platform Owner.
  • You agree to pay all applicable charges associated with your purchase, including taxes and delivery fees, as displayed at checkout.

Indemnification

You agree to indemnify and hold harmless Pal Sweets, its owners, employees, and affiliates from any claims, damages, penalties, or expenses arising out of:

  • Your breach of these Terms
  • Violation of any applicable law
  • Infringement of third-party rights

Force Majeure

The Platform Owner shall not be liable for any failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, or technical failures.

Governing Law & Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kharar,Punjab.

Contact Information

For any questions, concerns, or communications relating to these Terms, please contact us through the details provided on palsweets.com.

Shopping Cart